Privacy Policy

Get It Done Better (“GedBe,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in any way.

1. Information We Collect

We collect information that you provide directly to us, as well as information collected automatically when you use our services.

Personal Information You Provide

• Name and contact details (email address, phone number, mailing address)
• Service booking information (date, time, service type, property details)
• Payment and billing information (processed securely through Stripe)
• Communications you send to us (emails, contact form submissions, reviews)
• Account credentials if you create an account with us

Information Collected Automatically

• Device information (browser type, operating system, device type)
• Usage data (pages visited, time spent, referring URLs)
• IP address and approximate geographic location
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our cleaning, handyman, and tapestry services
• To process and manage your service bookings and payments
• To communicate with you about your bookings, account, and our services
• To send promotional offers, discounts, and service updates (with your consent)
• To respond to your inquiries and provide customer support
• To analyze usage patterns and improve our website and services
• To detect, prevent, and address fraud or security issues
• To comply with legal obligations and enforce our terms of service

3. Payment Processing

All payment transactions are processed through Stripe, a PCI-compliant payment processor. We do not store your full credit card number, CVV, or other sensitive payment data on our servers. Stripe's privacy policy and security measures govern the handling of your payment information. For more details, please visit Stripe's Privacy Policy.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party vendors who assist us in operating our business (payment processing, email services, analytics)
• Service Professionals: With our cleaning, handyman, and sewing professionals assigned to your booking, limited to information necessary to perform the service
• Legal Requirements: When required by law, court order, or governmental authority
• Business Protection: To protect the rights, property, or safety of GedBe, our customers, or others
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of that transaction

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These include:

• Essential Cookies: Required for the website to function properly (e.g., session management, security)
• Analytics Cookies: Help us understand how visitors interact with our website to improve performance
• Functional Cookies: Remember your preferences and settings for a better experience

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit (SSL/TLS), secure storage through Firebase, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Booking and transaction records are retained for up to 7 years for legal and tax compliance purposes. You may request deletion of your personal data at any time by contacting us.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in our emails
• Data Portability: Request your data in a structured, commonly used format
• Restriction: Request restriction of processing of your personal data in certain circumstances

To exercise any of these rights, please contact us using the information provided below.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently gathered personal data from a child under 18, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us.

10. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of those third-party sites before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page with a revised “Last updated” date. Your continued use of our services after any changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: